bc7777 Privacy Policy

2.1 Registration Data

When you create a bc7777 account, we collect the following information:

• Full legal name
• Date of birth (to verify that you meet the 21+ age requirement)
• Mobile phone number registered in Bangladesh
• Email address
• Preferred username and encrypted password
• Residential address (city, district, and postal code)

This data is required to open and maintain your account. Without it, we cannot provide you with access to the bc7777 Platform.

2.2 Identity Verification (KYC) Data

As part of our Know Your Customer obligations, we may collect copies of official identification documents, including:

• National Identity Card (NID) issued by the Bangladesh Election Commission
• Valid Bangladeshi passport (biographical data page)
• Bangladesh driving licence (front and reverse)
• Recent utility bill or bank statement (issued within the last three months) confirming your address
• Selfie photograph for liveness verification purposes

KYC documents are stored securely and are only accessed by authorised compliance personnel for the specific purpose of verifying your identity. They are not used for any marketing purpose and are not shared with any third party except as required by applicable law or at the request of a competent regulatory authority.

2.3 Transaction & Payment Data

When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, internet banking, or card networks, we collect transactional records including:

• Payment method type and masked account identifier (e.g., last four digits of a mobile wallet number)
• Transaction reference numbers
• Deposit and withdrawal amounts in Bangladeshi Taka (BDT, ৳)
• Date, time, and status of each transaction

bc7777 does not store full payment card numbers or mobile banking PINs. Payment data is processed through secure, encrypted channels and retained only for as long as required to fulfil legal and operational obligations.

2.4 Gameplay & Behavioural Data

During your use of the bc7777 Platform, we automatically collect data relating to your activity, including:

• Games played, bet amounts, win/loss history, and session durations
• Sports events wagered on (including cricket, BPL, IPL, T20 World Cup, football, kabaddi, and others)
• Responsible gaming tool usage (e.g., deposit limits set, time-out periods activated)
• Bonus and promotional offer interactions

This data is used to personalise your experience, detect unusual or potentially problematic gambling behaviour, investigate fraud, and fulfil our responsible gaming obligations.

2.5 Technical & Device Data

We collect technical information about the device and network you use to access the Platform, including:

• IP address and approximate geolocation (country and city level)
• Device type, operating system version, and browser type
• Session timestamps and navigation paths within the Platform
• Cookie identifiers and similar tracking technologies (see Section 6)

2.6 Communications Data

If you contact bc7777 customer support by email or through the Platform's messaging interface, we retain records of that correspondence, including your name, contact details, and the content of messages exchanged. This data is used to resolve your query and to improve the quality of our support services.

4.1 Service Providers

bc7777 works with a limited number of carefully selected third-party service providers who process personal data on our behalf under strict data processing agreements. These include:

• Payment processors and mobile financial service operators (bKash, Nagad, Rocket, Upay) — for the sole purpose of completing deposit and withdrawal transactions
• Identity verification and KYC technology providers — to assist with document authentication
• Game content studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) — who may receive session-level identifiers necessary to deliver live and RNG game content
• IT infrastructure and cloud hosting providers — who maintain the servers and systems on which the Platform operates
• Customer support platform providers — to facilitate the management of support tickets

All service providers are contractually prohibited from using bc7777 player data for any purpose beyond the specific service they provide. They may not sub-contract data processing to further parties without bc7777's written approval.

4.2 Legal & Regulatory Disclosure

bc7777 may disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where it is legally required to do so, or where disclosure is necessary to protect the legal rights, safety, or property of bc7777, its players, or the public. bc7777 will notify affected players of any such disclosure where it is legally permitted to do so.

4.3 Business Transfers

In the event that bc7777 undergoes a merger, acquisition, restructuring, or sale of assets, player personal data may be transferred to the successor entity as part of that transaction. Players will be notified of any such change and the continued application of this Policy (or a successor policy) to their data prior to any transfer taking effect.

5.1 Active Account Data

For as long as your bc7777 account remains open and active, we retain all personal data associated with it. This includes registration data, KYC documents, transaction history, gameplay records, and communications data. Active account data is continuously reviewed to ensure it remains accurate and up to date.

5.2 Closed Account Data

Following the closure of a bc7777 account — whether at your request, due to a breach of the Terms & Conditions, or as a result of a self-exclusion request — we retain your personal data for a minimum period of five years from the date of closure. This retention period reflects our obligations in relation to anti-money laundering record-keeping, dispute resolution, and the possibility of a re-registration attempt during a self-exclusion period. After the retention period has expired, data is securely deleted or anonymised.

5.3 KYC Documents

Copies of identity documents submitted for KYC verification are retained for the duration of the account and for five years following closure. Where a legal investigation is ongoing at the point of scheduled deletion, data will be retained until the conclusion of that investigation.

5.4 Marketing Data

If you have opted in to receive marketing communications from bc7777, your marketing preferences data will be retained until you withdraw your consent. You may withdraw consent at any time by contacting [email protected] or by updating your communication preferences in your account settings.

6.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits and to remember information about your preferences and session state. bc7777 uses cookies and similar technologies (including local storage and session storage) to operate the Platform effectively.

6.2 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication tokens and security cookies. They cannot be disabled without breaking core Platform functionality.
• Functional Cookies: Remember your preferences such as language settings and display options to improve your experience on return visits.
• Analytics Cookies: Collect anonymised data about how players navigate the Platform so that we can identify usability issues and improve our services. We use aggregated, non-identifiable analytics data only.
• Security Cookies: Help us detect and prevent fraudulent activity, bot access, and suspicious login attempts by analysing device and session fingerprints.

6.3 Managing Cookies

You may control cookie settings through your browser's privacy or settings menu. Blocking strictly necessary cookies will impair the functionality of the bc7777 Platform and may prevent you from logging in or accessing certain features. Blocking analytics or functional cookies will not prevent you from using the Platform but may affect the personalisation of your experience.

7.1 Right of Access

You have the right to request a copy of the personal data bc7777 holds about you. We will provide this in a structured, commonly used format. There is no charge for a first access request within a 12-month period.

7.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain data directly through your account settings panel; for data that cannot be self-corrected (such as KYC records), please contact support.

7.3 Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis for processing exists. Please note that bc7777 is subject to legal obligations that require the retention of certain data (e.g., transaction records, KYC documents) for a minimum period, which may mean that a full erasure request cannot be fulfilled immediately upon closure of your account.

7.4 Right to Object to Marketing

You have the absolute right to object to the processing of your personal data for direct marketing purposes at any time. Once you object, bc7777 will cease using your data for marketing within five business days.

7.5 Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format so that it can be transferred to another service provider, where technically feasible and where processing is based on your consent or on the performance of a contract.